Get in Touch

We're here to help you with all your account management and service needs. Reach out to our dedicated support team.

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Phone Support

Speak directly with our support specialists for immediate assistance

+61 2 8765 4321
Mon-Fri: 8:00 AM - 8:00 PM AEST
Sat-Sun: 9:00 AM - 5:00 PM AEST

Email Support

Send us detailed inquiries and receive comprehensive responses

support@telstrah.com
billing@telstrah.com
Response within 24 hours

Live Chat

Get real-time assistance through our integrated chat system

Online Now
Available 24/7

Our Office

Telstrah Australia

Level 15, 201 Elizabeth Street

Sydney NSW 2000

Australia

Business Hours

Monday - Friday: 9:00 AM - 6:00 PM AEST

Saturday - Sunday: Closed

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Modern office building in Sydney CBD with glass facade and Telstrah company signage, located on Elizabeth Street with city skyline in background

More Ways to Get Help

Explore our comprehensive support resources designed to help you make the most of your Telstrah experience.

Help Center

Browse our comprehensive knowledge base with step-by-step guides and frequently asked questions.

Community Forum

Connect with other users, share experiences, and get answers from our active community.

Video Tutorials

Watch detailed video guides covering all aspects of account management and service usage.

Get in Touch

Have questions about Telstrah services or need assistance with your account? We're here to help.

Need immediate assistance? Contact us directly:

support@telstrah.com